Privacy Policy

Last updated: April 16, 2026

AI Cloud Partners LLC ("Company," "we," "us," or "our") operates CERTIFY-Pro™ at certify-pro.com. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Service.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password. If you sign up through Microsoft Entra ID, we receive your name and email from Microsoft's identity service.

Billing Information: Payment processing is handled by Stripe. We do not store your credit card number, CVV, or full card details on our servers. Stripe provides us with a token for recurring billing and limited card information (last 4 digits, expiration date) for your account management.

Usage Data: We collect information about how you use the Service, including study progress, quiz scores, time spent studying, certifications enrolled in, and feature interactions. This data is used to personalize your experience and improve the Service.

Device & Technical Data: We automatically collect your IP address, browser type, operating system, device type, and referring URL when you access the Service. This data is collected through server logs and analytics tools.

2. How We Use Your Information

• Provide, maintain, and improve the Service
• Process subscription payments and manage your account
• Track your study progress and personalize your learning experience
• Send transactional emails (account confirmation, password resets, billing receipts)
• Send product updates and educational content (you can opt out at any time)
• Analyze usage patterns to improve content quality and user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share your information only in the following circumstances:

• Service Providers: We share data with third-party providers who help us operate the Service, including Stripe (payment processing), Microsoft Azure (hosting and authentication), and analytics providers. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Microsoft Learn Integration

If you choose to connect your Microsoft Learn profile to verify your certifications, we access only the certification verification data you explicitly authorize through Microsoft's OAuth consent flow. We do not access your Microsoft account credentials, email content, or any data beyond what is needed for certification verification. You can disconnect this integration at any time through your account settings.

5. Data Storage & Security

Your data is stored on Microsoft Azure infrastructure in the United States. We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest, access controls, and regular security reviews. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. If you cancel your subscription, we retain your study progress data for 12 months in case you resubscribe. After 12 months of inactivity following cancellation, we delete your personal data unless we are required to retain it for legal or compliance purposes. You may request earlier deletion by contacting us.

7. Cookies & Tracking

We use essential cookies required for authentication and session management. We use analytics cookies to understand how the Service is used. We do not use third-party advertising cookies or sell data to advertisers. You can control cookie settings through your browser preferences, though disabling essential cookies may prevent the Service from functioning properly.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your data for certain purposes
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at privacy@aicloudpartners.com. We will respond within 30 days.

9. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will take steps to delete it promptly.

10. International Users

The Service is operated from the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the United States. By using the Service, you consent to this transfer and processing.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

AI Cloud Partners LLC
Email: privacy@aicloudpartners.com
Phoenix, Arizona, United States